One of my favorite webshops is Perlen – they’re located in Odense, Denmark and sells genuine Pandora products for waaaay below retail. Usually anywhere from 10-40% off, no tax, and free shipping! I found them just after Christmas last year and have made almost 20 purchases so far O_O. The first time I ordered from them, I literally used Google Translate to make my order because everything is in Danish. Then I discovered that they have a English translator! Hence, the 20 purchases…lol. Every order comes with a Pandora box (size depending on your order) and free optional gift wrapping. They originally packaged the charms in the paper envelopes, but had shipping issues because sometimes the envelopes would be damaged or torn, so they went to the boxes. The toughest part about ordering from them is waiting for the package to arrive! I live on the West Coast in the US so it generally takes about 10-14 days for me to get my charms, but for the price, it’s well worth the wait! Anyway, I thought I would share a tutorial on how to order for the first time on Perlen.
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- My first order!
In the upper right hand cover, there's an UK flag which will change the site to English.
Then to switch the currency, click on the pulldown menu (as choosing the UK flag will automatically default the site to GBP).
Pick USD from the pulldown menu.
You're all set to shop! Keep in mind that all prices include VAT, which is about 20% tax. It will be taken off at the end when you create a profile and choose US to ship to. Also, prices are written the European way with a (,) instead of (.) in between dollars and cents.
To check out, click on the basket icon in the upper right (not displayed in this picture), and click checkout on the screen.
First step in checking out is making a profile. In the country section is where you will choose United States and that will take off the taxes.
These are all the countries that Perlen ships to. Because of Danish law, Pandora cannot place restrictions on retailers and how they sell, which is why Perlen can offer such amazing prices and ship outside of their market.
For US, the country code is 1. For other countries, check here.
After you create a profile, the next time you can login to your account which will immediately take off VAT so you can see the actual prices.
When I browse, I like to switch it to English, change it to USD, and then login. That way, I'm ready to shop!
Perlen, as a Danish company, is part of Pandora Nordica so availability will be different from your local stores. I’ve found a lot of charms that I’ve wanted that have been retired in the US. Perlen also carries Trollbeads and various other brands as well. I think their customer service is excellent – I’ve always gotten a quick response from them and they have a no hassle return policy. Plus, free insured tracked shipping with orders over $440USD or €330. I’ve been very pleased with my purchases!
Do I need to pay for shipping???
No, it’s free shipping! Unless you want to get the tracked shipping, which is about $20 I think.
Wowwwwwwwww!!! I loved it!!!
Thank you very much for your help
I’m new in Pandora and your blog help a loooooot
Ohhh… And do you prefer to pay $20 for the tracked shipping???
I haven’t yet, I’ve just gotten the regular shipping and haven’t had any problems (knock on wood!).
If you dont pay for the postage , Perlen take no responsibility for loss of your package,
I’m new to Pandora and your blog has been a WONDERFUL resource. Thanks so much. I can’t wait to place my first order fom Perlen.
Thanks, Nikki! Glad to help
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Wow, I love your blog. Thank you for all the helpful informations!! Greetings from Gemany!!
Hi Irma! Thanks for your kind words
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I just ordered from Perlen!! Couldn’t believe the prices, some items cost 30% less than in Germany.
Wow Perlen is great! Made my first 3 purchases last week. I’m sure there will be more. Thanks for a great blog.
Enjoy, Luvcats!
I just checked out this site and I just can’t believe it. No tax or shipping plus discounted prices….I’m going to have to test them out by just buying one charm to start with. Thx for the info.
You’re welcome! I loooove this site, it’s totally enabling my addiction, lol.
Just ordered from Perlen regular shipping so I will let you know how it goes. I bought five items which would run me $200 with tax for $125 from Perlen. If anyone wants the retired birthstone dangles they have them for $23.09 US under “zodiac” category. As a new collector I was happy to get them. Some charms are almost 50 percent off, some are discounted more modestly. Example the Paris labeled suitcase that is $40 in stores is $21.73; the $60 friendship butterfly dangle priced at $36.22, The $65 birthstone flowers priced out at $46.77.
One tip is when you search for items they don’t necesarily show up in the results, I found them by scrolling through the categories. Also if you want to put everything you like in your shopping cart it is very easy to edit them out once you review the final pricing. I think many of us want more than the budget may allow at the moment
I hope my purchase helps support this site. Thanks! I will update when received.
I love Perlen, I’m so afraid Pandora will stop supplying them for selling under market.
Great article, Leann. One comment regarding packaging. Perlen told me unless your order is $100 or more, they only ship in the cardboard sleeves. So far I’ve made 2 orders, both under $100, and they did indeed come in cardboard sleeves in an envelope with no padding
I did place an order today of about $200, so hopefully it will come in a box. I do love their prices and ease of shopping.
I didn’t know that! Thanks for the info, Lauren. I guess I spend waaaayyy too much money on there! Lol.
I just ordered one olympic charm which arrived this week (yay!) – it didn’t come in a box as mentioned above, but it did come in a padded envelope, the charm in tissue paper inside the flattened cardboard sleeve thing (you can fold it into a little box when you get it)…so not a huge amount of padding but definately not just an envelope. Arrived safe and sound so no worries here!
I just placed my first order from Perlen today. Saved over $100 – that’s a lot of bang for the buck!
I ordered from them in April, and i did not get a box, and i also said it was a gift and signed the gift card and it was just a piece of paper in the envelope that said Happy Birthday. I was expecting more from the things i have heard. I will still order from them, they do have great prices.
Aww, I recently found out that you have to order more than $100 for a Pandora gift box
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Just received my second Perlen order. I requested each order be giftwrapped and they came beautifully wrapped in a Perlen gift box with sleeve, the maroon Pandora Paper tied with a ribbon and a little hang tag card. The first order was a gift and the second was a gift for me so I had it wrapped lol. They were each over $100 and came in the box regular mail, I did not pay the $20 for shipping and each order arrived fine within a box. I can’t believe the savings and already have my next order planned. Sadly a couple things I really wanted were sold out on my last order so as soon as the budget allows lol. I did recieve the Olympic medal – yeah.
Leann: Thanks for the great info on Perlen. I was wondering how to order from them, so your tutorial was great!!! I ordered the UK Olympic set for $100.05!! What a deal!! Ebay prices would have been horrendous!! Love your blog!!!
Thank you for this fabulous site and the tip on Perlen! I want to place an order but am leaving for an extended vacation soon. Do you know if they come in the regular mail and if you have to sign for them? I’m wondering if they will be in my hold mail when I return or if there will be a problem. LOVE all of the great info you share with us
Thanks again!
Hi Jill, just wanted to let you know I’m in the US and they do come in regular mail. I’ve never had to sign for it. But I did have them sent to me at my work place and the mailman knows me, so not sure if you’d have to sign or not.
Hi Jill, if you don’t get track and trace, it’s regular mail. No need to sign for it! Have fun on your vacation.
Hi leanne, I have just made my order on perlen after reading ur site… Then after a few more looks on some of the charms, I found few of them has tiny differences…. then I compare to the pandora booklet I’ve got at shop and the color of the 14k gold looks a bit different…. I’m just scared that some of them will be fakes…. Just bought 6 charms… N Since alot of you ladies have purchased from perlen… maybe I can get some help here… Thanks alot!
I’ve never had a problem with them and I’ve made about 25 orders to date. If you’re not satisfied with your purchase I would return them to Perlen. They are very easy to deal, send them an email at mail@perlenodense.dk. Good luck.
I haven’t received my order yet… It’s just maybe this is my first pandora purchase online, I’m afraid I might have purchased some fakes.. Cuz I got all my other charms at shop… few of the pictures look slightly different compare to the pandora booklet… Maybe I’m just thinking too much….
Thank you so much Leann.. I feel a little better now… And thx for making this site… I learnt alot from here…
Could anyone tell me what the gold addition crown is for? I have never seen it before.Thanks
It’s a gold crown that you can have added to any charm – most likely the frog or the girl/boy charms to make them into princes/princesses.
So we just put this crown charm on the girl/boy and it won’t come off?
Yes, I believe it’s soldered on.
Thank you so much for making a post about Perlen! I’ve been hesitant about buying Pandora on the web for so long but decided to finally make a purchase. I ended up getting the Eifel Tower dangle as well as the girl charm with a crown. I’m so excited! I enjoy your blog so much, Leann! Keep up the great work!
Thanks, Meagan! I hope you enjoy your purchase
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Hi Leanne, Thanks for all your helpful info! I just purchased 5 charms from Perlen – I can’t wait until it arrives! My theme for my first bracelet will be flower/garden. Look forward to reading your blog.
You’re welcome, Helen! Enjoy your new charms
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Hello Leann! I love your blog, they’ve given me so much insight about these beautiful pandora bracelets! Anyway, I was wondering if Perlen offers warranties for their bracelets, because I heard it tends to snap easily and I’m afraid to buy it without a warranty. Thank you!!
Hi Megan, all Pandora jewelry comes with a one year warranty and Perlen is no exception.
Hi Leann,
My charms came in about 10 days from Perlen – it was nicely wrapped and package. This can get addictive ordering from Perlen …the prices are so much better : )
Leann, I just noticed the 2 open works charms – Picking Daisy and Butterfiy Garden (from Perlen) is a bit bigger than my first charm – Wildflower Walk that I purchased at the concept store…is that normal due to charms being handmade?
The picking daisy openworks is much bigger than the other openworks, but the butterfly garden should be around the same size as wildflower walk.